Responsible Gaming at t baaji — Play Safe, Play Smart

01 Age Restriction Policy

t baaji enforces its 18+ age restriction at every stage of the player journey. During registration, all applicants must confirm they are of legal gambling age. Before processing a withdrawal for the first time, t baaji's KYC (Know Your Customer) process requires players to submit a valid government-issued identity document — such as a Bangladesh National Identity Card (NID) or passport — which is reviewed to confirm the player's age and identity.

Beyond these structural checks, t baaji reserves the right to request additional age verification documentation from any player at any time, particularly if there are reasonable grounds to suspect that an account may have been created by or on behalf of a minor. Accounts placed under age review may have deposits and withdrawals suspended pending the outcome of the verification process.

Protecting Young People

t baaji takes its duty to protect underage individuals seriously. If you are a parent or guardian and believe that a young person in your household has accessed the t baaji platform, please contact our support team immediately at [email protected]. We will investigate the matter as a priority, close the account if the concern is substantiated, and return any deposited funds to the source payment method. We also encourage parents to make use of device-level parental control software (see Section 8 of this page) to prevent underage access to gambling sites.

02 Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It does not always look like the dramatic depictions seen in films — often it develops gradually, with warning signs that are easy to dismiss or rationalise in the moment. The first and most important step is honest self-awareness.

t baaji encourages all players to periodically ask themselves the following questions. If you answer "yes" to several of them, it may be worth taking a break and reaching out for support:

03 Deposit Limits

One of the most effective tools for managing your gambling spend is a deposit limit. t baaji allows registered players to set a maximum deposit threshold on a daily, weekly, or monthly basis. Once active, the system will automatically decline any deposit attempt that would cause your total deposits to exceed the limit you have chosen within the relevant time window.

How to Set a Deposit Limit

1. Log in to your t baaji account
2. Navigate to the Responsible Gaming section within your account settings
3. Select "Deposit Limits" and choose your preferred time period (daily / weekly / monthly)
4. Enter your desired maximum deposit amount in BDT
5. Confirm the limit — it will take effect immediately

Reducing and Increasing Limits

Reducing a deposit limit takes effect immediately. If you want to lower your cap from ৳10,000 per week to ৳5,000 per week, the new lower limit applies from the moment you save the change.

Increasing a deposit limit is subject to a mandatory 7-day cooling-off period before the higher limit comes into force. This waiting period exists to ensure that requests to increase limits are considered decisions, not impulsive ones made in the heat of a losing streak. You can cancel a pending limit increase at any time during the 7-day window.

04 Self-Exclusion Tools

Self-exclusion is a formal agreement between you and t baaji that blocks your access to the platform for a specified period. It is the most robust protective tool available on the t baaji platform, and it is designed for players who feel they need a significant, structured break from gambling activity.

Available Self-Exclusion Periods

What Happens During Self-Exclusion

• Your account is locked and you cannot log in or place bets for the duration of the exclusion
• All pending bets at the time of exclusion will be settled normally; net winnings will be returned to your original payment method
• t baaji will immediately stop sending you any promotional or marketing communications
• Any remaining account balance will be returned to your registered bKash, Nagad, or card account upon request
• You cannot reverse or shorten a self-exclusion period once it has been activated — this is by design, to protect you during vulnerable moments

05 Session Time-Out Feature

The time-out feature is a lighter-touch alternative to full self-exclusion. It is designed for players who want to take a short, deliberate break from gambling without permanently or semi-permanently closing their account. A time-out temporarily disables access to your t baaji account for a period you select, after which your account automatically reactivates.

Available Time-Out Durations

• 24 Hours: A single day away — useful after a particularly long session or a bad run of results
• 48 Hours: A weekend break to clear your head and return to the platform refreshed
• 7 Days: A full week's pause, ideal if you feel your gambling frequency is creeping up
• 30 Days: A month-long time-out, bridging the gap between a short break and a formal self-exclusion

How Time-Out Differs from Self-Exclusion

Unlike self-exclusion, a time-out period will automatically expire at the end of the chosen duration without you needing to take any further action. Your account will reactivate automatically. This makes time-out suitable for players who want a temporary pause rather than a structural long-term barrier. However, like self-exclusion, a time-out cannot be shortened or reversed once it has been activated — the full duration must elapse before access is restored.

06 Safer Gambling Tips

Beyond the formal tools described above, t baaji encourages all players to adopt healthy habits and a clear-eyed mindset when it comes to gambling. The following guidelines reflect the principles of safer gambling and are worth revisiting regularly, regardless of whether you feel your gambling is currently a concern.

Before You Play

• Set a budget before you start. Decide in advance the maximum amount you are comfortable spending in a given session, and stick to it. A deposit limit set in your account settings takes the decision out of your hands entirely.
• Treat gambling as entertainment, not income. The house always has a mathematical edge. Approach gambling the same way you would approach buying a cinema ticket — as money spent on entertainment, with no expectation of a financial return.
• Never gamble under the influence. Alcohol, fatigue, and emotional distress all impair decision-making. Avoid gambling when your judgement may be compromised.
• Never use borrowed money. Only gamble with funds that are genuinely disposable — money left over after all essential household and personal expenses are covered. Never borrow from family, friends, or financial institutions to fund gambling.

While You Play

• Take regular breaks away from the screen, especially during long sessions.
• Be aware of how long you have been playing — use t baaji's reality-check notifications to stay informed.
• Do not increase your stakes to recover losses. Chasing losses is one of the primary drivers of problem gambling and rarely results in recovery.
• Celebrate wins appropriately but do not let a winning streak encourage overconfidence or reckless staking.

Looking After Your Finances

• Keep a personal log of your deposits and withdrawals so you have an accurate picture of your net gambling spend over time.
• Set monthly deposit limits that represent a realistic share of your discretionary income — a common benchmark used by safer gambling advocates is no more than 1–2% of monthly take-home pay.
• If you notice your gambling spend encroaching on essential expenses — rent, groceries, utilities, family commitments — take immediate action using t baaji's self-exclusion or time-out tools and seek support.

07 Support & Resources

If you feel that gambling is negatively affecting your life — financially, emotionally, or in your relationships — please do not hesitate to reach out for help. There is no shame in seeking support, and doing so early makes a meaningful difference to outcomes. t baaji's support team is available to assist you in activating any of the tools described on this page, or simply to listen and point you toward further help.

Contact t baaji Support

General Guidance for Players in Bangladesh

If you feel your gambling has progressed beyond what you can manage alone, we encourage you to speak with a qualified counsellor, a trusted community leader, or a mental health professional in your area. Seeking help early — before gambling-related financial or personal difficulties become severe — significantly improves recovery outcomes. You may also consider speaking openly with a trusted family member, as family support plays a meaningful role in helping individuals regain control of gambling-related challenges.

08 Parental Controls

t baaji is committed to ensuring that its platform is never accessible to minors. While t baaji enforces strict age verification at the point of registration and before processing withdrawals, we also strongly recommend that parents and guardians take proactive steps to protect young people in their households from accessing gambling websites through shared devices.

Device-Level Filtering

Most smartphones, tablets, and computers include built-in parental control features that allow you to restrict access to specific categories of websites — including gambling and betting sites. We encourage parents to explore these settings on all devices that may be used by children in the home. For example:

• Android devices: Use Google Family Link or built-in Digital Wellbeing parental controls to block gambling-related content categories
• iOS / iPadOS devices: Use Screen Time settings under the device's main Settings app to restrict adult content and specific websites
• Home routers: Many broadband routers in Bangladesh support DNS-level content filtering, which can block gambling categories across all devices connected to the home network
• Windows / Mac computers: Both Windows and macOS include built-in family safety and parental control features accessible through the system preferences or settings panels

Browser-Level Controls

Third-party browser extensions and filtering applications can provide additional layers of protection on shared computers. Parents who are unsure how to configure these tools are encouraged to ask a trusted IT professional or contact their internet service provider for guidance.